Do you have a question about CloudDokter? We are happy to help you. We have listed the frequently asked questions for you.
Is your question not listed? Please feel free to contact us. CloudDokter is here to help you.
General questions
Why CloudDokter?
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How does CloudDokter work?
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What can CloudDokter do?
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How can I sign up for CloudDokter?
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What are the costs?
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Is the diagnosis made by CloudDokter reliable?
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What options for making an appointment does CloudDokter offer?
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I am a patient
Does my insurance cover the costs of CloudDokter?
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I'm not that good with computers. Is CloudDokter for me?
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Can I always make a physical appointment if I want to?
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Can I order medicines at CloudDokter?
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How long is my chat with CloudDokter kept?
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Do I always get the same online doctor or do I get a different doctor every time?
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Does CloudDokter know my entire file?
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Privacy
Is my medical information safe with CloudDokter?
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Is CloudDokter safe?
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How is security and privacy arranged?
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